AI chat assistant
Answers the same five questions, so you do not have to.
A chat box on your website that knows your prices, services, hours and areas. It answers at 2 am, and when someone is ready, their name and number go straight to your phone.
Website chat assistant
Scripted demoPick a business and ask it something. Try a question it will not know, too. A good assistant says so and hands over to a person instead of making things up.
All three businesses, prices and times are made up. This demo answers from a short fixed list. A real assistant is set up on your own prices, services and policies, and you check its answers before it goes live.
Trained on your business, checked by you.
Gather
Your services, prices, areas, hours and the questions people ask most.
Write
I turn it into clear answers and the rules for when to hand over.
Test
I try to trip it up. You try too. Nothing goes live until you are happy.
Improve
Questions it could not answer get added, so it gets more useful each month.
Answers any hour
Prices, areas, hours, what is included. The questions that otherwise wait until you are off the tools.
Leads to your phone
When someone wants a quote or booking, you get their details by text or email, not buried in an inbox.
Knows its limits
No made up prices, no medical or legal advice. When unsure, it says so and hands over.
Chat assistant questions
Will it work on my current website?
Usually, yes. It is one small piece of code, and it works on most site builders including WordPress, Wix, Squarespace and Shopify. If yours is unusual I will check before you pay.
What does it know?
Only what you give it and approve: services, prices, areas, hours, policies and common questions. It does not browse the internet or guess.
What if a customer asks something it does not know?
It says it is not sure and offers to pass the question on. You get their question and contact details by text or email.
Can it book appointments?
It can send people to your booking page, or request a time that you then confirm. Full calendar booking depends on the system you use, and I will tell you what is possible.
Do you store what customers type?
Chats are stored by the chat provider so you can read them and so leads reach you. They are not used for marketing or sold. Your privacy policy gets a line about it, and I will help you word it.
Want one trained on your business?
Send me your website and a few of the questions customers ask most. I will tell you how it would answer them and what it costs to set up.
You deal with Arch (Udith Hitihamilage), the person who builds it. Sydney based, working with businesses anywhere.